Automate responding to RFPs and questionnaires, while scaling your knowledge resources.
Ombud is an automated response management platform that accelerates the completion of RFPs, RFIs, DDQs, and security questionnaires.
Capture your most critical knowledge with a centralized, live repository of your most valuable content. Share this knowledge across your entire sales and revenue organization in one searchable location. Advanced natural language processing technology, OmMatch, ensures the right answers find users and is always current.
As content is created, updated, and used, Ombud’s intelligent engine learns, ensuring access to only the best, most accurate information every time. This enables the platform to automatically answer questions in RFPs and other questionnaires, so you don’t have to spend your time searching and pasting.
Central location for all pre-sales customer facing content, keep track of all ad-hoc requests and responses throughout the sales cycle. Create best-practice templates to ensure successful discovery calls and demos. Access through Salesforce and uncover unique performance insights on your team and process. Eliminate the SME bottleneck from your sales cycles.
Content is one of the most valuable assets in your business and Ombud, as an ISO/IEC 27001:2013 certified solution, is trusted to keep it as such. Role-based access control ensures users see only the content and features they need, when and where they need them. Whether your team is working from home, a coffee shop, or the airport, data is secure, end-to-end.