Our SCALE user conference is coming back in Fall 2020!
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Getting the Most Out of Ombud:

Best Practices from Power Users

Thursday, October 15th | 12 pm ET / 9 am PT
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A crowd favorite each year at our user conference is when customers share their direct experience and best practices. Since we don't have a happy hour for idea and best practice sharing this year, we're providing a session where our community can come together and learn from some of our power users on their tips and tricks of getting the most out of an investment in Ombud.

What Will Attendees Learn?
Chris Carter
Sr. Bid & Content Manager
Chris has been a part of the proposal world for the past eight years, working for offices in the US, Hong Kong, and the UK, and her mission is to create proposals that really speak to the reader and help sell amazing products.

During this time, she's built various highly successful bid writing teams from scratch. Chris truly enjoy creating and curating proposal library content, creating new proposal strategies, writing winning proposal responses, and watching horror movies.
Stephen Edmonds
Stephen Edmonds is currently the CISO at Vertafore, Inc. a leading provider of insurance solutions. Previously he was the Deputy CISO & Privacy Officer at Ping Identity.

He has extensive background positioning security and privacy topics with prospects and existing customers.
Charles Clarke
Dir. Solutions Architecture
Charles Clarke has over 20 years IT industry experienced gleaned from around the world. He has worked extensively in Europe, Asia Pacific and the USA.  In his role as Director of the Solutions Architects for Veeam North America his focus is helping organisations remain 'always-on' in this age of cloud data management. He leads and mentors a team of highly skilled architects as well as engaging in many Veeam internal projects, such as the RFP process, POC templates and design methodology.

In addition to industry certifications, Charles holds an Honours degree in Philosophy and a Master of Science in IT from the University of Paisley in his native Scotland. He presently resides in the North Eastern USA.
Lauren Klepac
Dir. Customer Success
Lauren Klepac is the Director of Customer Success at Ombud in Denver.  During her tenure as director, she has seen the highest customer health ratings in Ombud's history.  She began as employee number seven and has seen the Customer Success team quadruple since joining.  She's a new skipper and can always find parallels between business and sailing.
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