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Denver, CO
number of employees
51-200
industry
Cloud Security & Risk
Teams Using Ombud:
Security, Content, Solutions Engineering
  • 2,000+ cybersecurity framework control elements mapped within first 90 days
  • 54% of Mappings are used from previous documents
  • 1.8 Days average turnaround time of mappings completed
  • Bonus Use Cases: CyberGRX has adopted Ombud for its RFP responses, Security Questionnaires, and as a knowledge base for team members across the organization.
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CyberGRX

CyberGRX Scales to Meet Increasing Demand for Third-Party Risk Management

The cybersecurity industry has grown exponentially recently. With growing SaaS adoption, remote work, constant attacks, and stricter regulations, security teams are being stretched thin. As a leader in third-party risk management, CyberGRX’s offering augments the internal security capabilities of companies as they navigate remote work and SaaS applications become the norm.

Part of this process is control mapping: comparing their set of vendor risk management requirements with industry-standard matrices (like SOC2 and ISO270001). With a small team creating these mappings for all prospects and customers, it soon became infeasible to accomplish using just spreadsheets and basic search tools.

Content Challenges

4,000 Excel Rows
Un-Structured Data

Searching through thousands of lines to find the relevant data wasted valuable time - driving up the cost of sale.

Mappings nomenclature and location were inconsistent and difficult to remember.

In heated sales cycles, the sales team expected these mappings to be done in a matter of hours, which was not feasible given the spike in demand.

Unrealistic Deadlines

Ombud's Content Solutions

Centralized Data
Organized Sections

In Ombud, all previous mappings are searchable, with patterns and consistencies easily found.

Content is sectioned off and searchable from anywhere - even outside of a mapping exercise.

Mappings can be turned around within a day while still being able to focus on other vital business activities.

Efficient Delivery

Results After Ombud

With Ombud, the CyberGRX team is empowered to deliver control mappings quickly while having the time to innovate and support their customers.

  • 2,000+ cybersecurity framework control elements mapped within first 90 days
  • 54% of Mappings are used from previous documents
  • 1.8 Days average turnaround time of mappings completed
  • Bonus Use Cases: CyberGRX has adopted Ombud for its RFP responses, Security Questionnaires, and as a knowledge base for team members across the organization.
"It’s become a matter of clicks to upload spreadsheets or docs into Ombud—allowing us to turn around requests efficiently and effectively."
Dave Stapleton
CISO