With Radian6, you can listen to what people on the public social Web are saying about your brand, company, competition, and industry. You can then measure and analyze conversations, and ultimately eng...
NOTE- as of January 2012, RatePoint services have been shut down and accounts are no longer active! RatePoint gives a simple way to track, monitor, and enhance it. See what people are saying across t...
RightNow Web Experience gives customers access to your organization from their desktop or smartphone. Web Experience allows your customers to serve themselves, receive online agent assistance or tr...
Three on-demand Sales Intelligence options, bringing insights gained from traditional editorial sources and emerging media to the enterprise to increase sales productivity and velocity.
Get Satisfaction is a simple way to build online communities that enable conversations between companies and their customers. More than 48,000 companies use Get Satisfaction to provide a more social s...
Seesmic Web offers everything you need to effectively manage your brand online, from any browser.
Provide fast, responsive service across every channel — from the call center to the social Web.
Moderate & manage all social interaction, design Facebook tabs, & schedule posts with updates, links, videos, images, & apps.
Connect with customers and their friends where they’re spending more and more time—on Facebook. Unique and powerful tracking makes our campaigns uncommonly viral, delivering the most likes, emails, an...
The Syncapse Platform is a that allows brands to more effectively build, manage and measure their social media presence across a variety of social networking sites (Facebook, Twitter, YouTube, WordPre...
With Socialtext 5.0, you'll find a simple and elegant, state-of-the-art user experience designed to make it as easy as possible for employees to create, share, and manage content, and effectively coll...
Spiral16 is a monitoring software tool that harnesses the power of the web for business. It monitors, measures and analyzes digital content, seeking the most relevant online information for our clien...