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Compare Jabber Competitors
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| Solution Capability | |||||
| Enterprise Feedback Management Capability |
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| Enterprise Social Networks Capability |
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| Social Communities Capability |
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| Social Media Management Capability |
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| Web Conferencing Capability |
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| Content Ingestion | |||||
| Multi-language enabled | Supported languages include: English, French, Japa... more | ||||
| Listening to Online Sources | |||||
| Blog Comments Sourced | |||||
| Blogs Sourced | |||||
| Facebook Sourced | |||||
| LinkedIn Sourced | |||||
| Online Forums Sourced | |||||
| Online News Sourced | |||||
| Twitter Sourced | |||||
| WordPress Sourced | |||||
| YouTube Sourced | |||||
| Flickr Sourced | |||||
| Other External Sources | You can add custom feeds from any site that suppor... more | ||||
| Competition Monitoring | |||||
| Sentiment Analysis | |||||
| Automated Tone Analysis | |||||
| Manual Tone Analysis | |||||
| Influencer Score | |||||
| Influencer Score | |||||
| Ambassador Identification | |||||
| Integrated Klout Score - Influencer | |||||
| Sharing and Publishing Analytics | |||||
| API Analytics | |||||
| Audience Tracking | |||||
| Audience Trends | Trend reporting that shows how social media channe... more | ||||
| Mention Workflow Management | |||||
| Workflow Management | |||||
| Multiple Users | |||||
| Brand Monitoring | |||||
| Real-time Mention Alerts | |||||
| Social Media Publishing | |||||
| Facebook Publishing | |||||
| Social Media Broadcast | |||||
| Twitter Publishing | |||||
| Multiple Twitter Accounts | |||||
| Flickr Publishing | |||||
| Proactive Communication | |||||
| YouTube Publishing | |||||
| Off-Domain Community | |||||
| Off-Domain Community | |||||
| Social Media Monitoring Results | |||||
| Detailed Listening Dashboard | |||||
| Customized Reports | |||||
| Detailed Listening Dashboard Configuration | |||||
| Detailed Listening Dashboard Customization | |||||
| CRM Integration | |||||
| CRM API Integration | |||||
| CRM Integration | |||||
| CRM Integration Self-Customization | |||||
| Microsoft Dynamics Integration | |||||
| Native Salesforce Integration | |||||
| NetSuite Integration | |||||
| Salesforce Sales Cloud Integration | |||||
| Sugar CRM Integration | |||||
| Zoho Integration | |||||
| Application Integration | |||||
| Content Management Integration | |||||
| Content Repository Integration | |||||
| ERP Integration | |||||
| Employee Directory Integration | Able to integrate with existing employee directori... more | ||||
| Enterprise Search Integration | |||||
| Salesforce Automation Integration | |||||
| System Integration (Other) | You can search across Jive and SharePoint, from a ... more | ||||
| Web Analytics Integration | |||||
| Email Integration | |||||
| Gmail Integration | |||||
| Outlook Integration | |||||
| Email and Workflow Integration | |||||
| Email Integration (Other) | |||||
| Lotus Notes Integration | |||||
| Security | |||||
| Data Encryption | |||||
| LDAP Integration | |||||
| Marketing and CRM Integration | |||||
| ROI Integration | |||||
| Microsoft Integration | |||||
| MS Office Integration | |||||
| Microsoft Office Connectors | |||||
| Microsoft Windows Compatible | |||||
| Microsoft Windows Vista Business Edition Compatible | |||||
| SharePoint Connectors | |||||
| API Support | |||||
| API | |||||
| API Updates | |||||
| Customizable API | |||||
| Access Controls | |||||
| Role-Based Access Control | Enterprises decide what can be posted with complet... more | ||||
| Disable External Sharing | |||||
| Externally Share Documents | |||||
| Privacy Access Layer | |||||
| Privacy Management | Full privacy settings gives customers control of w... more | ||||
| Revoke Access to Externally Shared Documents | |||||
| Single Sign-On | Companies can use SSO with existing softwares to s... more | By leveraging SAML 2.0, OpenID, OAuth, and Jive's ... more | |||
| Social Single Sign-On | |||||
| User Management | |||||
| Mark as Official and Read-Only | |||||
| Community Hosting | |||||
| B2B Communities | |||||
| B2C Communities | |||||
| Corporate Autonomy | |||||
| Customer or Partner Hosted | |||||
| External Communities | |||||
| Internal Communities | |||||
| Single Platform | |||||
| Social Networking Platform | |||||
| Sharing Files and Content | |||||
| Blogs | |||||
| Browser File Sharing | |||||
| Desktop File Synchronization | |||||
| Drag and Drop Sharing | |||||
| External Wikis | |||||
| Files Full-Text Searchable | |||||
| Internal Wikis | |||||
| Microblogging | |||||
| Publish Conversations | |||||
| Really Simple Syndication (RSS) | |||||
| Revision History | |||||
| Upload Audio | |||||
| Upload Documents | |||||
| Upload Other Files | |||||
| Upload Photographs | |||||
| Upload Video | |||||
| Community Collaboration | |||||
| Calendaring | |||||
| Co-Editable Documents | |||||
| Collaboration Auto-Save | |||||
| Collaborative Engineering Software | |||||
| Content-Enabled Vertical Applications | |||||
| Document Collaboration | |||||
| Event Management | |||||
| Multiple Users Identified | |||||
| Offline Processes | |||||
| Real-Time Edits | |||||
| Tracked Changes | |||||
| Web Content Management | |||||
| Community Communication | |||||
| Audio conferencing | |||||
| Community E-mail | |||||
| Discussion forums | |||||
| E-mail integration | |||||
| Embedded Surveying | |||||
| Instant Messaging | |||||
| Multiplatform Widget Support | |||||
| Presence Technologies | |||||
| Real-Time Screen Sharing | |||||
| Survey Publishing | |||||
| Videoconferencing | |||||
| Content Moderation | |||||
| Automatic Moderation | |||||
| Manual Moderation | |||||
| Moderation Flags | |||||
| Judgments | |||||
| Comments | |||||
| Other Reviews | |||||
| Product Reviews | |||||
| Ratings | |||||
| Recommendations | |||||
| Social Media Sharing | |||||
| Broadcast Sharing | |||||
| One-Click Sharing | |||||
| Automatic Link Shortening | |||||
| Social Media Sharing of Reviews | |||||
| Collaboration Dashboard | |||||
| Dashboards | |||||
| Consolidated Activity Streams | |||||
| Universal Search | |||||
| Alerts | |||||
| Bookmarking | |||||
| Community Activity Streams | |||||
| Customizable Dashboard | |||||
| Subscribe | |||||
| Tagging Content | |||||
| Activity Relevance Algorithms | |||||
| Rich Media | |||||
| Social Networking | |||||
| Social Profiles | |||||
| Searchable Social Profiles | |||||
| Automated Groups | |||||
| Configurable Groups | |||||
| Social Network Integration | |||||
| Social Network Profiles | |||||
| Expertise Ratings | |||||
| Community Incentives | |||||
| Contests | |||||
| Games | |||||
| Loyalty Features | |||||
| Customer Self-Service Portal | |||||
| Community Knowledge Center | |||||
| Knowledge Center Integration | |||||
| Peer to Peer Resolution | Our user community regularly submts questions and ... more | ||||
| Self Service Integration | |||||
| Self Service Portal | |||||
| Service Ticket Tracker | |||||
| Support Responses Transferable to Knowledge Base | |||||
| E-Learning | |||||
| Learning Management Systems | |||||
| Virtual Classrooms | |||||
| Content Management | |||||
| Content Integration | |||||
| Content Protection | |||||
| Search and Information Access | |||||
| User Analysis | |||||
| Productivity Analysis | |||||
| Social Network Activity Reports | |||||
| Social Network Analysis | |||||
| Marketing Analysis | |||||
| Buying Behavior Analysis | |||||
| Platform Integration | |||||
| Embedded Workflow Capability | |||||
| Infrastructure Neutrality | I believe Jive is very flexible supporting multipl... more | ||||
| Uses Social Standards | |||||
| OAuth | |||||
| Open Graph Integrations | |||||
| OpenID | |||||
| OpenSocial | |||||
| OpenSocial Support | |||||
| Social Profile Aggregation | |||||
| Social Profile Integration | |||||
| Contact Sharing | |||||
| Enterprise Contact Sharing | |||||
| Contact Communication Monitoring | |||||
| Personal Contact Interactions | |||||
| Instant Message Logs | |||||
| Contact Search | |||||
| Contact Search | Predictive search helps to look up contacts quickl... more | ||||
| Loyalty Management | |||||
| Loyalty Management | |||||
| Marketing Campaign Design | |||||
| Campaign Planning | |||||
| Marketing Campaign Reports | |||||
| Campaign Monitoring | |||||
| Idea Management | |||||
| Idea Capture for New Products | Enterprises can solicit their customer base for id... more | ||||
| New Product Voting | |||||
| Account Management | |||||
| Account Alerts | |||||
| Telephony Integration with Call Center | |||||
| Computer Telephony Integration | |||||
| Technical Support | |||||
| 24 Hour Call Support | |||||
| Customer Self-Service Portal | |||||
| Electronic User Manuals | |||||
| FAQ | |||||
| Help Desk Support | |||||
| Integration Support | |||||
| Knowledge Base | |||||
| Maintenance Release Documentation | |||||
| Mission Critical Response Time Under Two Hours | |||||
| Online Chat | |||||
| Online Product Support | |||||
| Online Support Requests | |||||
| Online ticketing system | |||||
| Premium Support Packages | Premium support offer a 60 minute response time fo... more | ||||
| Software Administration | |||||
| Unlimited Email Support | |||||
| Unlimited telephone support | |||||
| International Technical Support | |||||
| EMEA Technical Support | |||||
| Execution Support | |||||
| Implementation Teams | |||||
| Monitoring | |||||
| System Admin Support | |||||
| Product Training | |||||
| End User Training | Jive User Instructor-Led Training covers basic Jiv... more | ||||
| Online Training Courses | Offers self-paced web-based training that’s access... more | ||||
| System Admin Training | Jive Administrator Instructor-Led Training covers ... more | ||||
| Product Consulting | |||||
| Customized Development | To meet your unique requirements, our engineers ca... more | ||||
| Implementation prep (data migration, etc.) | Moving to Jive does not mean you must sacrifice yo... more | ||||
| Product Consultation | Jive Software provides strategy and best practices... more | ||||
| Product Extension & Integration Services | We have extensive systems integration experience, ... more | ||||
| Product Implementation | Jive engineers can install, configure and tune you... more | ||||
| Business Consulting | |||||
| Best Practices | Jive Software offers ongoing series of webcasts to... more | ||||
| Business Strategy | Jive Software provides strategy and best practices... more | ||||
| Deployment Coaching | |||||
| Database Compatibility | |||||
| Oracle Compatible | |||||
| Mobile Access | |||||
| Mobile Devices Supported | |||||
| Mobile Edition | Our use of HTML 5 and CSS 3 doesn't stop at the de... more | ||||
| Android Support | |||||
| Blackberry Support | |||||
| Tablet Support | |||||
| Windows Phone Support | |||||
| iPad Support | |||||
| iPhone Support | |||||
| iPod Touch Support | |||||
| Airplane Mode | |||||
| Wi-Fi Compatible | |||||
| Software as a Service | |||||
| Cloud Monitoring | |||||
| Cloud Storage | Reporting data stored in the cloud, giving markete... more | ||||
| Customized Deployment | |||||
| Custom Branding of Interface | |||||
| Setup Duration | |||||
| International Markets | |||||
| Double-Byte Character Support | |||||
| International Presence | |||||
| Latin Character Support | |||||
| Presence in Africa | |||||
| Presence in Asia | |||||
| Presence in Europe | |||||
| Presence in Oceania | |||||
| Presence in South America | |||||
| Presence in the Middle East | |||||
| Staffing in Africa | |||||
| Staffing in Asia | |||||
| Staffing in Europe | |||||
| Staffing in Oceania | |||||
| Staffing in South America | |||||
| Staffing in the Middle East | |||||
| Business Partners in Africa | |||||
| Business Partners in Asia | |||||
| Business Partners in Europe | |||||
| Business Partners in Oceania | |||||
| Business Partners in South America | |||||
| Business Partners in the Middle East | |||||
| Marketing Automation Integration | |||||
| Eloqua Integration | |||||
| Marketo Integration | |||||
| Social Network Email Integration | |||||
| Conversion of Email to Discussion Topics | |||||
| Listening to Online Sources | |||||
| Blog Comments Sourced | |||||
| Blogs Sourced | |||||
| Facebook Sourced | |||||
| LinkedIn Sourced | |||||
| Online Forums Sourced | |||||
| Online News Sourced | |||||
| Twitter Sourced | |||||
| WordPress Sourced | |||||
| YouTube Sourced | |||||
| Flickr Sourced | |||||
| Other External Sources | You can add custom feeds from any site that suppor... more | ||||
| Sentiment Analysis | |||||
| Automated Tone Analysis | |||||
| Manual Tone Analysis | |||||
| Influencer Score | |||||
| Influencer Score | |||||
| Ambassador Identification | |||||
| Integrated Klout Score - Influencer | |||||
| Sharing and Publishing Analytics | |||||
| API Analytics | |||||
| Audience Tracking | |||||
| Audience Trends | Trend reporting that shows how social media channe... more | ||||
| Mention Workflow Management | |||||
| Workflow Management | |||||
| Multiple Users | |||||
| Brand Monitoring | |||||
| Real-time Mention Alerts | |||||
| Social Media Publishing | |||||
| Facebook Publishing | |||||
| Social Media Broadcast | |||||
| Twitter Publishing | |||||
| Multiple Twitter Accounts | |||||
| Off-Domain Community | |||||
| Off-Domain Community | |||||
| Social Media Monitoring Results | |||||
| Detailed Listening Dashboard | |||||
| Customized Reports | |||||
| Detailed Listening Dashboard Configuration | |||||
| Detailed Listening Dashboard Customization | |||||
| CRM Integration | |||||
| CRM API Integration | |||||
| CRM Integration | |||||
| CRM Integration Self-Customization | |||||
| Microsoft Dynamics Integration | |||||
| Native Salesforce Integration | |||||
| NetSuite Integration | |||||
| Salesforce Sales Cloud Integration | |||||
| Sugar CRM Integration | |||||
| Zoho Integration | |||||
| Application Integration | |||||
| Content Management Integration | |||||
| Content Repository Integration | |||||
| ERP Integration | |||||
| Employee Directory Integration | Able to integrate with existing employee directori... more | ||||
| Enterprise Search Integration | |||||
| Salesforce Automation Integration | |||||
| System Integration (Other) | You can search across Jive and SharePoint, from a ... more | ||||
| Web Analytics Integration | |||||
| Email Integration | |||||
| Gmail Integration | |||||
| Outlook Integration | |||||
| Security | |||||
| Data Encryption | |||||
| LDAP Integration | |||||
| Marketing and CRM Integration | |||||
| ROI Integration | |||||
| Microsoft Integration | |||||
| MS Office Integration | |||||
| Microsoft Office Connectors | |||||
| Microsoft Windows Compatible | |||||
| Microsoft Windows Vista Business Edition Compatible | |||||
| SharePoint Connectors | |||||
| API Support | |||||
| API | |||||
| API Updates | |||||
| Customizable API | |||||
| Access Controls | |||||
| Role-Based Access Control | Enterprises decide what can be posted with complet... more | ||||
| Disable External Sharing | |||||
| Externally Share Documents | |||||
| Privacy Access Layer | |||||
| Privacy Management | Full privacy settings gives customers control of w... more | ||||
| Revoke Access to Externally Shared Documents | |||||
| Single Sign-On | Companies can use SSO with existing softwares to s... more | By leveraging SAML 2.0, OpenID, OAuth, and Jive's ... more | |||
| Social Single Sign-On | |||||
| User Management | |||||
| Community Hosting | |||||
| B2B Communities | |||||
| B2C Communities | |||||
| Corporate Autonomy | |||||
| Customer or Partner Hosted | |||||
| External Communities | |||||
| Internal Communities | |||||
| Single Platform | |||||
| Social Networking Platform | |||||
| Sharing Files and Content | |||||
| Blogs | |||||
| Browser File Sharing | |||||
| Desktop File Synchronization | |||||
| Drag and Drop Sharing | |||||
| External Wikis | |||||
| Files Full-Text Searchable | |||||
| Internal Wikis | |||||
| Microblogging | |||||
| Publish Conversations | |||||
| Really Simple Syndication (RSS) | |||||