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Compare HootSuite Social Media Dashboard Competitors
Ombud helps you better understand HootSuite Social Media Dashboard and it's competitors. Add or remove products to see how they stack up against HootSuite Social Media Dashboard.
| Solution Capability | |||||
| Billing Software Capability |
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| Contact Center Software Capability |
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| Contact Management Capability |
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| Customer Analysis Capability |
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| Customer Relationship Management Capability |
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| Customer Support Analysis Capability |
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| E-Commerce Marketing Capability |
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| E-mail Marketing Capability |
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| Enterprise Feedback Management Capability |
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| Lead Management Capability |
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| Marketing Analysis Capability |
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| Marketing Automation Capability |
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| Media Monitoring Capability |
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| Mobile CRM Capability |
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| Mobile Marketing Capability |
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| Sales Analysis Capability |
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| Sales Force Automation Capability |
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| Social Communities Capability |
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| Social Marketing Capability |
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| Social Media Analytics Capability |
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| Social Media Management Capability |
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| Content Ingestion | |||||
| Keyword Configuration | |||||
| Real-Time Content Monitoring | |||||
| Data Mine Structured Data | |||||
| Data Warehouse Capacity | |||||
| Hourly Content Monitoring | |||||
| Social Spam Filtering | |||||
| Automated English translation | |||||
| Data Mine Unstructured Data | |||||
| Multi-language enabled | HootSuite dashboard is available in English, Frenc... more | ||||
| Listening to Online Sources | |||||
| Blog Comments Sourced | |||||
| Blogs Sourced | |||||
| Facebook Sourced | |||||
| Foursquare Sourced | |||||
| Google Plus Sourced | |||||
| LinkedIn Sourced | |||||
| Online Forums Sourced | Lithium Communities, external forums scraped for m... more | ||||
| Online News Sourced | |||||
| Twitter Sourced | |||||
| WordPress Sourced | |||||
| Blogs Searched | |||||
| Facebook Search | |||||
| Flickr Search | |||||
| Forums Search | |||||
| Other External Sources | |||||
| Twitter Search | |||||
| YouTube Search | |||||
| Automatic Competition Monitoring | |||||
| Competition Monitoring | |||||
| Listening to Internal Sources | |||||
| Contacts Sourced | |||||
| Customer Service Sourced | |||||
| Email Sourced | |||||
| In-House Text Sourced | |||||
| Internal Forums Sourced | |||||
| Internal Surveys Sourced | |||||
| SMS Messages Sourced | |||||
| Web Forms Sourced | |||||
| Sentiment Analysis | |||||
| Automated Tone Analysis | |||||
| Sentiment Sources | |||||
| Sentiment Dictionary Customized | |||||
| Influencer Score | |||||
| Influencer Score | |||||
| Integrated Klout Score - Influencer | |||||
| Community Health Score | |||||
| Brand Monitoring | |||||
| Brand Reputation Calculation | |||||
| Brand Reach Analysis | |||||
| Campaign Effectiveness | |||||
| Real-time Mention Alerts | |||||
| Theme analysis | |||||
| Topic analysis | |||||
| Competitor Brand Benchmarking | |||||
| Sharing and Publishing Analytics | |||||
| API Analytics | |||||
| Audience Analysis | |||||
| Audience Tracking | |||||
| Audience Trends | Identify the most prominent and fastest growing ke... more | ||||
| Click Tracking | |||||
| Conversion Rates | |||||
| Influence Patterns | |||||
| Customer Analysis | |||||
| Customer Prioritization | |||||
| Customer Segmentation | |||||
| Customer Experience | |||||
| Customer Segmentation Customizable | |||||
| Social Graph Analysis External | |||||
| Social Graph Analysis Internal | |||||
| Mention Workflow Management | |||||
| Workflow Management | |||||
| Audit Trails | |||||
| Dashboard | |||||
| Multiple Users | |||||
| Assignment Alerts | |||||
| Contact-Related Alerts | |||||
| Engagement Alerts | |||||
| Event Alerts | |||||
| Real-Time Engagement Dashboard | |||||
| Contact-Related Activity Feed | |||||
| Time-Related Alerts | |||||
| Social Media Publishing | |||||
| Facebook Publishing | |||||
| LinkedIn Publishing | |||||
| Social Media Broadcast | |||||
| Twitter Publishing | |||||
| Broadcast Scheduling | |||||
| Multiple Twitter Accounts | |||||
| WordPress Publishing | |||||
| Broadcast Customization | |||||
| Foursquare Publishing | |||||
| MySpace Publishing | |||||
| Proactive Communication | |||||
| Marketing Outreach | |||||
| Closed-loop Email Response | |||||
| Direct Mail Campaigns | |||||
| Drip Email Campaigns | |||||
| Email Marketing | |||||
| Multi-Channel Marketing Capabilities | |||||
| Response Management | |||||
| SMS Mobile Marketing Campaigns | |||||
| Support for Word-of-Mouth Marketing | |||||
| Web Marketing | |||||
| Web Registration | |||||
| Social Media Monitoring Results | |||||
| Detailed Listening Dashboard | |||||
| Flexible search structure | |||||
| Customized Reports | |||||
| Detailed Listening Dashboard Configuration | |||||
| Detailed Listening Dashboard Customization | |||||
| Mention Aggregation | |||||
| Sentiment Reporting | |||||
| Trend Analysis | |||||
| Drag and Drop Social Media Report Builder | |||||
| Report Scheduler | |||||
| Theme Clouds | |||||
| Brand Comparisons | |||||
| Social Media Listening Scalability | |||||
| Product Consulting | |||||
| Customized Development | |||||
| Implementation prep (data migration, etc.) | |||||
| Product Consultation | |||||
| Product Extension & Integration Services | |||||
| Product Implementation | |||||
| Product ROI | |||||
| CRM Integration | |||||
| CRM API Integration | |||||
| CRM Integration | Salesforce.com, RightNow, APIs available for other... more | ||||
| CRM Integration Self-Customization | |||||
| HighRise Integration | |||||
| Microsoft Dynamics Integration | |||||
| Native Salesforce Integration | |||||
| NetSuite Integration | |||||
| Salesforce Sales Cloud Integration | |||||
| Sugar CRM Integration | |||||
| Zoho Integration | |||||
| Application Integration | |||||
| Apps Directory | |||||
| Content Management Integration | |||||
| Content Repository Integration | |||||
| ERP Integration | |||||
| Employee Directory Integration | |||||
| Enterprise Search Integration | |||||
| Salesforce Automation Integration | |||||
| System Integration (Other) | |||||
| Web Analytics Integration | |||||
| Email Integration | |||||
| Outbound Emails | |||||
| Bulk Email Capability | |||||
| Email Templates | |||||
| Gmail Integration | |||||
| Outlook Integration | |||||
| Email and Workflow Integration | |||||
| Email Integration (Other) | |||||
| Lotus Notes Integration | |||||
| Security | |||||
| Centralized Security Policy | |||||
| Data Encryption | |||||
| Data Encryption at Rest | |||||
| LDAP Integration | |||||
| Marketing and CRM Integration | |||||
| Automatic CRM Object Creation | |||||
| CRM Data Prioritization | |||||
| CRM Data Triggers | |||||
| Contact Passing | |||||
| Custom CRM Fields Sync | |||||
| Integrated Campaign Reporting | |||||
| Opportunity Report Synchronization | |||||
| ROI Integration | |||||
| Microsoft Integration | |||||
| MS Office Integration | |||||
| Microsoft Office Connectors | |||||
| Microsoft Windows Compatible | |||||
| Microsoft Windows Vista Business Edition Compatible | |||||
| SharePoint Connectors | |||||
| API Support | |||||
| API | |||||
| API Authentication via Secure Token | |||||
| API Updates | |||||
| Application Directory | |||||
| Customizable API | |||||
| REST-based API | |||||
| SOAP-based API | |||||
| Services API | |||||
| API Workflow Diagrams | |||||
| Access Controls | |||||
| Role-Based Access Control | |||||
| Disable External Sharing | |||||
| Externally Share Documents | |||||
| Okta Application | |||||
| Privacy Access Layer | |||||
| Privacy Management | Users may decide which of their connected email an... more | ||||
| Revoke Access to Externally Shared Documents | |||||
| Single Sign-On | |||||
| Single Sign-On with Microsoft Active Directory | |||||
| Social Single Sign-On | |||||
| Two-Factor Authentication | |||||
| User Management | |||||
| Mark as Official and Read-Only | |||||
| Community Hosting | |||||
| B2B Communities | |||||
| B2C Communities | |||||
| Corporate Autonomy | |||||
| Social Networking Platform | |||||
| Sharing Files and Content | |||||
| Blogs | |||||
| Browser File Sharing | |||||
| Desktop File Synchronization | |||||
| Drag and Drop Sharing | |||||
| External Wikis | |||||
| Files Full-Text Searchable | |||||
| Internal Wikis | |||||
| Microblogging | |||||
| Publish Conversations | |||||
| Really Simple Syndication (RSS) | |||||
| Revision History | |||||
| Upload Audio | |||||
| Upload Documents | |||||
| Upload Other Files | |||||
| Upload Photographs | |||||
| Upload Video | |||||
| Files Directory | |||||
| Community Collaboration | |||||
| Calendaring | |||||
| Co-Editable Documents | |||||
| Collaboration Auto-Save | |||||
| Collaborative Engineering Software | |||||
| Content-Enabled Vertical Applications | |||||
| Document Collaboration | |||||
| Event Management | |||||
| Multiple Users Identified | |||||
| Offline Processes | |||||
| Real-Time Edits | |||||
| Tracked Changes | |||||
| Web Content Management | |||||
| Community Communication | |||||
| Audio conferencing | |||||
| Community E-mail | |||||
| Discussion forums | |||||
| E-mail integration | |||||
| Embedded Surveying | |||||
| Instant Messaging | |||||
| Multiplatform Widget Support | |||||
| Presence Technologies | |||||
| Real-Time Screen Sharing | |||||
| Survey Publishing | |||||
| Videoconferencing | |||||
| Language Translation | |||||
| Content Moderation | |||||
| Automatic Moderation | |||||
| Manual Moderation | |||||
| Moderation Flags | |||||
| Judgments | |||||
| Comments | |||||
| Other Reviews | |||||
| Product Reviews | |||||
| Ratings | |||||
| Recommendations | |||||
| Social Media Sharing | |||||
| Broadcast Sharing | |||||
| One-Click Sharing | |||||
| Automatic Link Shortening | |||||
| Social Media Sharing of Reviews | |||||
| Collaboration Dashboard | |||||
| Dashboards | |||||
| Consolidated Activity Streams | |||||
| Universal Search | |||||
| Alerts | |||||
| Bookmarking | |||||
| Community Activity Streams | |||||
| Customizable Dashboard | |||||
| Subscribe | |||||
| Tagging Content | |||||
| Activity Relevance Algorithms | |||||
| Prioritization of Unread Files/Messages | |||||
| Single Inbox for All Activity | |||||
| Rich Media | |||||
| Social Networking | |||||
| Social Profiles | |||||
| Searchable Social Profiles | |||||
| Automated Groups | |||||
| Configurable Groups | |||||
| Recommended Social Contacts | |||||
| Social Network Integration | |||||
| Social Network Profiles | |||||
| Community Incentives | |||||
| Contests | |||||
| Games | |||||
| Loyalty Features | |||||
| Customer Self-Service Portal | |||||
| 24/7 Customer Self-Service Options | |||||
| Community Knowledge Center | |||||
| Image Capture and Forms Submission | |||||
| Knowledge Center Integration | |||||
| Peer to Peer Resolution | |||||
| Self Service Integration | |||||
| Self Service Portal | |||||
| Service Ticket Tracker | |||||
| Support Responses Transferable to Knowledge Base | |||||
| E-Learning | |||||
| Learning Management Systems | |||||
| Virtual Classrooms | |||||
| Content Management | |||||
| Content Calendar | |||||
| Content Integration | |||||
| Content Protection | |||||
| Search and Information Access | |||||
| User Analysis | |||||
| Productivity Analysis | |||||
| Marketing Analysis | |||||
| Buying Behavior Analysis | |||||
| Campaign Analytics | |||||
| Closed-Loop Reporting | |||||
| Customer Value Analysis | |||||
| Customized Marketing Reports | |||||
| Data-Mapping for Marketing Analysis | |||||
| External Data Scrape for Marketing | |||||
| Intelligent Data Cleansing | |||||
| Marketing Campaign ROI | |||||
| Nurturing Analysis | |||||
| Revenue Tracking | |||||
| Timed Marketing Stages | |||||
| Platform Integration | |||||
| Embedded Workflow Capability | |||||
| Infrastructure Neutrality | |||||
| Uses Social Standards | |||||
| OAuth | |||||
| Open Graph Integrations | |||||
| OpenID | |||||
| OpenSocial | |||||
| OpenSocial Support | |||||
| Social Profile Aggregation | |||||
| Social Graph Scrape | |||||
| Social Profile Integration | |||||
| Facebook Profile Import | |||||
| Facebook Profile Link | |||||
| Google Profile Import | |||||
| Google Profile Link | |||||
| LinkedIn Profile Import | |||||
| LinkedIn Profile Link | |||||
| Twitter Profile Import | |||||
| Twitter Profile Link | |||||
| Skype Profile Link | |||||
| YouTube Profile Import | |||||
| YouTube Profile Link | |||||
| Contact Aggregation | |||||
| Contact Import from CSV | |||||
| Demographic Scrape | |||||
| Contact Import from PSV | |||||
| Contact Import from TSV | |||||
| Contact Sharing | |||||
| Enterprise Contact Sharing | |||||
| Shared Email Correspondence | |||||
| External Contact Sharing | |||||
| Contact Updates | |||||
| Automatic Contact Updates | |||||
| Manually Enter Contacts | |||||
| Batch Contact Updates | |||||
| Contact Accuracy Algorithms | |||||
| Contact Communication Monitoring | |||||
| Contact Monitoring | |||||
| Customer Support Ticket Logs | |||||
| Email Logs | |||||
| Event Attendance Logs | |||||
| Facebook Logs | |||||
| LinkedIn Logs | |||||
| Personal Contact Interactions | |||||
| Phone Logs | |||||
| Twitter Mention Logs | |||||
| Website Interaction Logs | |||||
| Instant Message Logs | |||||
| Contact Profiles | |||||
| Contact Template | |||||
| Custom Contact Fields | |||||
| Individual Relationships | |||||
| Profile Tracked Changes | |||||
| Running Notes | |||||
| View Purchasing History | |||||
| Organization Relationships | |||||
| Contact Search | |||||
| Contact Search | Ability to search enterprise contacts and social p... more | With all social conversations on one screen, users... more | |||
| Contact filtering | |||||
| Contact Analysis | |||||
| Contact Analytics | |||||
| Contact Portfolio Analytics | |||||
| Marketing Campaign Design | |||||
| Campaign Design | |||||
| Campaign Design Auto-Complete | |||||
| Campaign Flow with Page Visits | |||||