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Kelly Craft Community rating of 5 out of 5.
(1 review)

Kelly Craft

Collaboration Hornet’s Nest Poker. Analyst: E20, SCRM, BPM

Industry Experience
Computer Software
Summary
Relationship builder with deep experience in professional service delivery for high-tech industries, as well as in social media analysis. I've worked closely with and garnered the respect of senior-level executives at a wide range of companies, from start-ups to large global, publicly-traded organizations. I'm known for taking a very analytical and strategic approach to tackling any implementation challenge or business issue.

With over a decade spent implementing, supporting and training hundreds of clients on a comprehensive enterprise-wide collaborative web-based solution (Exact Software's Synergy), I'm skilled at building solutions with a holistic view of Enterprise needs.

Specialties
Client Reach - Solution Evangelist/Advocate •
Customer Experience • Strategic Networking • Thought Leadership • Lead Generation • Business Strategy • Data Analysis • Enterprise 2.0 • Web 3.0 • Online Community Building • Liason Between Customers & Development

BPM, CRM, sCRM, Logistics, Finance, HRM, Document Management, Knowledge Management, Project Management

Needs, Planning, Implementation, Follow-up to Measurable Results

Tech: IIS, HTML, XML, SQL, Data Mining, Radian6, Salesforce, ERP

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Ken Pearson's Review for: Kelly Craft

Ken Pearson feels that Kelly Craft rates a 5.0 out of 5 Ombud Stars!
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Recent Reviews written by Kelly Craft

  • Ning
    Kelly Craft's review of Ning

    Kelly Craft gave Ning a 3.0 star rating.

    Reviewed: About 2 years ago
  • Base CRM
    Kelly Craft's review of Base CRM - web & mobile app

    Overall, Base CRM is a deceptively powerful mobile CRM offering ideal for individuals and SMBs. Both the web and mobile interfaces are slick and well organized, providing users with simple navigation. Data syncs between the web Base command and mobile app, both including dashboard, tasks, contact management and sales pipeline/funnel.

    Rapid deployment, including data import & field customization for tasks, contact and organization profiles.

    Missing: direct linkage with mobile contacts and more robust history notes.

    As a FREE option is a welcome addition to the mobile CRM market.

    Reviewed: About 2 years ago
  • Salesforce Radian6
    Kelly Craft's review of Salesforce Radian6

    On December 09, 2011, Kelly Craft wrote: “Kelly Craft's review of Salesforce Radian6”. Recently: Kelly Craft feels that Salesforce Radian6 rates a 4.0 out of 5 Ombud Stars!

    Reviewed: About 2 years ago
  • Nimble
    Kelly Craft's review of Nimble

    Kelly Craft’s review of Nimble

    Reviewed: About 2 years ago
  • Get Satisfaction Suite
    Kelly Craft's review of Get Satisfaction Suite

    Kelly Craft’s review of Get Satisfaction Suite

    Reviewed: About 2 years ago
  • Sysomos HeartBeat
    Kelly Craft's review of Sysomos HeartBeat

    Kelly Craft’s review of Sysomos HeartBeat

    Reviewed: About 2 years ago
  • Microsoft Dynamics CRM
    Kelly Craft's review of Microsoft Dynamics CRM

    Kelly Craft’s review of Microsoft Dynamics CRM

    Reviewed: About 2 years ago

Experience

  • Not Ranked
    2Do CRM

    Full-featured business tool to MAKE YOUR OWN CRM app. You can change almost everything and adapt this system to your business area. Clients, document...

  • Rank: 2 of 3 Score: 67%
    ArgyleSocial Social Media Marketing

    Argyle's Software as a Service (SaaS) social media marketing solution enables marketers to more effectively manage and measure marketing campaigns on...

  • Rank: 1 of 2 Score: 100%
    Base CRM

    Seamless web & mobile CRM and Sales Management.

  • Not Ranked
    CWR Mobile CRM

    Extend Microsoft Dynamics® CRM to all of your mobile devices with the best-in-class mobility solution from CWR Mobility.

  • Not Ranked
    Get Satisfaction Suite

    Get Satisfaction is a simple way to build online communities that enable conversations between companies and their customers. More than 48,000 compan...

  • Not Ranked
    Microsoft Dynamics CRM

    Microsoft Dynamics CRM offers large companies four products to improve their customer experience and marketing capacity.

  • Not Ranked
    Mobile Edge

    Mobile Edge is the award-winning mobile CRM application for smart phones and tablet devices created by iEnterprises, the global CRM experts. The mobi...

  • Not Ranked
    NetSuite Mobile

    NetSuite's comprehensive support for mobile devices—iPhone™, BlackBerry or Windows Mobile—ensures that your business users get real-time access to th...

  • Rank: 1 of 2 Score: 100%
    NextPrinciples Event Monitoring & Analytics

    Enables companies to aggregate, analyze and act upon the interactions on Social Media platforms for their Marketing Events

  • Rank: 3 of 3 Score: 14%
    Nimble

    Nimble is a Web Based SaaS platform that helps small businesses attract and retain customers by enabling their team to work more effectively together...

  • Not Ranked
    Ning

    Ning is the world’s largest platform for creating social websites. Top organizers, marketers, influencers, and activists use Ning to create an online...

  • Not Ranked
    Oracle CRM On Demand Connected Mobile Sales

    Handheld devices allow you to keep in touch with the latest information at any time of the day. If you are a sales representative on the go, clicking...

  • Not Ranked
    SAP CRM Mobile Sales App

    Meet customer needs faster, better, and more effectively than the competition. The SAP CRM Sales mobile app combines innovative business processes wi...

  • Not Ranked
    SAP Customer and Contacts Mobile App

    Arm sales reps with anywhere, anytime access to the people and information they need to make the most of meetings. With our contact app, SAP Customer...

  • Not Ranked
    Sales CRM Ezi

    Sales CRM EZi allows anyone in Sales to manage and track your Sales Opportunities on your iPhone.

  • Not Ranked
    Salesforce Chatter

    Chatter, released in June 2010, is a real-time collaboration platform for users. The service sends information proactively via a real-time news strea...

  • Not Ranked
    Salesforce Radian6

    With Radian6, you can listen to what people on the public social Web are saying about your brand, company, competition, and industry. You can then me...

  • Rank: 3 of 3 Score: 10%
    Sword Ciboodle Ciboodle Flow

    Ciboodle Flow, which is case and workflow management software, makes it easy for businesses and customers to initiate and track all customer service ...

  • Not Ranked
    Sybase Mobile Sales for SAP CRM

    Sybase Mobile Sales for SAP® CRM provides anywhere, anytime access to critical SAP CRM data using smartphones, such as iPhones and Windows Mobile dev...

  • Rank: 4 of 4 Score: 15%
    Sysomos HeartBeat

    Heartbeat is a cost-effective, real-time social media monitoring and measurement tool. Heartbeat provides constantly updated snapshots of online conv...

  • Not Ranked
    TenDigits MobileAccess

    The world's most advanced mobile CRM technology, MobileAccess offers powerful mobile CRM capabilities and works online, offline and on multiple devic...

  • Not Ranked
    VIPorbit

    VIPorbit, the only full-featured mobile contact manager designed for managing business relationships on the iPhone. From the co-inventor of ACT!, it ...

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