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Salesforce.com is an enterprise cloud computing company headquartered in San Francisco that distributes business software on a subscription basis. It is best known for its Customer Relationship Management (CRM) products and, through acquisition, has expanded into the social enterprise arena.
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Be the First to Write a ReviewExpertise
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Rank: #1 Score: 13%
Software Platform Architecture
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Rank: #1 Score: 10%
Customer Portals
Web sites that function as a point of access to information on the World Wide Web. A portal presents information from diverse sources in a unified way.
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Rank: #1 Score: 9%
Corporate Performance Management
Management and analytic processes that enable the performance of an organization to be managed with a view to achieving one or more pre-selected goals.
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Rank: #1
Contact Center Systems
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Rank: #1
Customer Experience Management
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Rank: #2 Score: 41%
Sales Force Automation
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Rank: #2 Score: 11%
Media Monitoring
Providing listening capabilities to filter out noise from the media sphere. Functions include monitoring all sources of media, team-based workflows and connecting to existing CRM databases.
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Rank: #3 Score: 34%
Enterprise Social Networks
An online service, platform, or site that focuses on building and reflecting of social networks or social relations among people within an enterprise.
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Rank: #3 Score: 6%
Customer Analysis
The process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics.
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Rank: #8
Applicant Tracking Systems (ATS) and Recruiting Software
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Rank: #9
Lead Management
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Rank: #11 Score: 3%
Social Media Management
These tools enable the manager to listen, aggregate, publish, and manage multiple social media channels from one place. Includes social media moderation capabilities and services.
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Rank: #13
Customer Self-Service
A computerized system that allows users to perform routine tasks without requiring live interaction
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Rank: #31
Marketing Management
The practical application of marketing techniques and the management of a firm’s marketing resources and activities.
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Rank: #41
Customer Relationship Management
Software-based techniques for managing a company’s interactions with customers, clients and sales prospects.
Products
- Salesforce.com Develops:
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Assistly’s product emphasizes social networking, whole company support, agent tools, and web-based self-service. The Assistly product is a real-time ...
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Create and publish unique, engaging content to both Facebook Walls and Twitter Streams with ConversationBuddy. This tool offers a number of compellin...
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Chatter, released in June 2010, is a real-time collaboration platform for users. The service sends information proactively via a real-time news strea...
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Data.com for Salesforce has complete and accurate company and contact data in one place. Sales and marketing pros get instant access to every detail ...
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Force.com is the proven cloud platform for building and running social, mobile, and real-time employee apps. Apps that automate and extend your busin...
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With Radian6, you can listen to what people on the public social Web are saying about your brand, company, competition, and industry. You can then m...
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Sales force automation from salesforce.com is the ideal sales tool, optimizing the full spectrum of sales activities: lead management and distributio...
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Provide fast, responsive service across every channel — from the call center to the social Web.
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Work.com combines social software with performance management to help managers and teams learn faster and perform better. Companies have been automat...
- Salesforce.com Uses:
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Code 42 offers several CrashPlan data backup solutions: CrashPlan, CrashPlan+, CrashPlan PRO and CrashPlan PROe. They all do the following: back up a...
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Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simp...
- Salesforce.com Partners with:
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DocuSign’s cloud-based electronic signature solution makes it easy to sign and exchange documents and information securely anytime anywhere from any ...
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Pardot Marketing Automation is a cloud-based solution that shows a sales team exactly where to spend its time in order to maximize ROI. Advanced micr...
| General Information | |
|---|---|
| Founded: | 03/31/1999 |
| Employees: | 5001 - 10,000 Employees |
| Annual Revenue: | $1.65 Billion |
| Ticker Symbol: | NYSE: crm |
| Address: |
REMOTE OFFICE The Landmark @ One Market Street Suite 300 San Francisco CA 94105 USA |
| Contacts | |
|---|---|
| Email: | info@salesforce.com |
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